Legal information

Data controller

The Data Controller is:

Personal data processed

The website collects and processes the following data:

• First and last name
• Email address
• Phone number
• Booking data (stay dates, number of guests, preferences)
• Payment data (if provided)
• Data sent via the contact form
• Automatically collected technical data (e.g. IP address, server logs, technical cookies)

Purposes of processing

Data is processed for the following purposes:

• Handling information requests and bookings
• Providing hospitality services
• Administrative and legal obligations
• Communication with the user (booking confirmations, stay information)
• Technical operation and website security

Legal basis

Processing is based on:

• performance of pre-contractual and contractual measures
• legal obligations
• user consent where required (e.g. non-technical cookies)
• the Controller’s legitimate interest in website security

Data retention

• Contact data and requests: 12 months
• Booking and accounting data: 10 years
• Technical data: for the time necessary for operation and security

Recipients and transfers

Data may be shared with:

• technical service providers (hosting, servers)
• parties required to provide the service (cleaning, check-in management, etc.)
• public authorities when required by law

Transfers to third countries: The only external service that may involve a transfer is Google Maps, used to display property locations. Processing is carried out according to the safeguards provided by the GDPR.

User rights

The user may exercise the following rights at any time:

• access
• rectification
• erasure
• restriction
• objection
• data portability

Requests: info@sandaliadomus.com

Technical cookies

The website uses only technical cookies necessary for proper operation, such as:

• session maintenance
• website security
• navigation preferences

These cookies do not require consent.

Third-party cookies

The website may use:

Profiling cookies

The website does not use profiling cookies or advertising tracking tools.

Service scope

The website allows the user to:

• request information about apartments
• submit booking requests
• communicate with the owner
• view locations and services of the properties

Liability

The Controller is not responsible for:

• availability errors that are not updated
• service interruptions due to maintenance or technical issues
• content of third-party websites linked (e.g. Google Maps)

Changes to these terms

The Controller may update this page at any time. The last update date is shown here:

Last update: [INSERT DATE]